Most of our products are vegan, with the exception of the following products which contain honey and/or
Elk Antler Velvet: Phytovelvet Elixir, Prana Longevity Powder and Life Extension Elixir (just honey, no
As of January 17, 2020, we do not accept returns and exchanges on any items offered on AscendedHealth.com
If an item is damaged during transit, a minimum of two clear images are required via email to file an
insurance claim. Please see our email address above.
The insurance claim may be denied without the requested images therefore a replacement can not be
provided. Please save all packaging material and damaged goods in case the delivery company requests it.
If the tracking information shows "delivered" and you do not have the shipment, please file a claim with
the USPS directly.
If a package (domestic or international) is returned to Ascended Health for any reason Ascended Health
will submit a refund for returned products only. The shipping fees are non-refundable by Ascended Health.
All the packages shipped by Ascended Health are insured. The non-refunded fees may be submitted to the
insurance company by the customer. If you require our assistance with this process please let us know.
It is very common for fermented products (such as the Chickpea Miso) to leak during transit especially,
during the Summer season. We do not offer replacements or refunds for fermented foods that have leaked
If anything is unclear and you have more questions regarding the return policy, feel free to contact us.
No product produced by Ascended Health is made available to the public until we are absolutely convinced
of its efficacy and safety and have witnessed positive results in a variety of people. As with all-natural
substances, however, it is possible for some people to experience an occasional adverse reaction or
sensitivity to an ingredient.
The high-frequency vibrations imbued in each product are designed to support the body's innate inner
wisdom, and hence we firmly believe that once you try them, your body's inner guidance system will tell
you whether they are an energetic and biological match for you and your health.
Nothing on this website, including the testimonials from satisfied customers, can be construed as a claim
to treatment, diagnosis, or a cure for any disease. Your results can and will vary, thus we always advise
Please consult with a physician or other healthcare professional regarding any medical or health-related
diagnosis or treatment options.
The statements made regarding the products on this website have not been evaluated by the Food and Drug
Administration. The efficacy of these products has not been confirmed by FDA-approved research.